Multichannel platform
Bring WhatsApp, Instagram, Facebook, email and webchat into your team's workflow. Combine conversation history, AI and a sales pipeline to keep every opportunity moving.
Access it on desktop or mobile
Runs in the browser with no app-store download. On mobile, save a shortcut to your home screen.
Companies that count on Duosis CRM
A guided look at the product
Watch the 48-second overview or choose a chapter. See what to look at and how each view supports your team.
Ask about the channels, rules and steps your operation needs.
Resources that work together
Connect channels, people and sales stages. Explore what each feature does and how to use it in your operation.
WhatsApp, Instagram, Facebook, email and webchat with conversation ownership and history.
A contact arriving through WhatsApp or your website chat enters the service workflow. The team follows conversations from connected channels in one dashboard.
AI answers within the context you configure, qualifies contacts, and hands the close to a person.
Configure the AI's context and instructions to answer initial questions and qualify requests. When a person is needed, the team takes over with the available context.
An operation connected to Meta's official infrastructure.
Connect the company's number to the official API. Setup includes guidance on channel configuration and templates for messages that require them.
Every conversation has an owner, context, and a visible next step.
Before replying, review the contact, previous service and related opportunities. Assign the person responsible for the next step.
Organize opportunities by stage, value, task, and owner.
Record the proposal value, stage and owner. Use tasks and the opportunity checklist to follow what still needs to be done.
Work as a team without losing context or duplicating replies.
Organize your team by departments and owners. Route each conversation by subject while keeping its context available for follow-up.
Track customer service, pipeline, and results using your own operational data.
Compare opened and closed conversations and track first response time. Use these signals to review how demand is distributed.
Use filters, consent, and official templates with delivery, response, and cost reports.
Filter the audience, check consent and use approved templates. Then follow delivery, response and cost in the campaign report.
See it in the product
Follow a demonstration contact through the actual app screens: conversation, opportunity and customer record.
A customer asks for information, then returns to discuss a proposal.
Review what was discussed and continue from the agreed next step. The conversation stays available in the service screen.
First response time and conversations waiting for attention.
A customer case
Quicker replies and renewed contact with customers.
WhatsApp blocks and slow responses made customer service harder to maintain.
Service was organized to improve the time customers waited for their first reply.
A process was created to reconnect with customers who had stopped buying.
Five ways to start a conversation
WhatsApp, Instagram, Facebook, email and webchat. Bring your connected channels into the same service workflow, with history and clear ownership.
Connect the official API and organize conversations with your team.
Service, qualification and follow-up.
Bring Direct messages into your service workflow.
Turn an inquiry into the next conversation.
Follow Messenger conversations alongside your other channels.
Keep messages from your page in the team's view.
Handle messages from the connected email channel inside the CRM.
Follow requests that arrive by email.
Let visitors start a conversation directly on your website.
From a browser visit to an ongoing conversation.
The webchat is right here.
Open it to see how a visitor starts a conversation with our team.
Platform access
Duosis CRM runs directly in your browser. There is no App Store or Google Play download required.
Secure web access · automatic updates
Public plans, without surprise proposals
Atendimento
Para organizar conversas, responsáveis e histórico em uma única caixa.
Vendas
Para transformar conversas em oportunidades com um próximo passo claro.
Escala
Para equipes que querem operar campanhas segmentadas com controle.
R$ 497 setup fee, waived on annual plans with two months free. Meta conversation fees and AI credits are billed separately.
Frequently asked questions
Learn about channel setup, users, campaigns and support. Choose a question to see the details.
Tell us how your team works. We can explain the setup and plan for your situation.
Talk to DuosisSim. O Duosis CRM usa a API oficial da Meta, e a implantação inclui a orientação necessária para conectar o canal.
O Atendimento inclui 3 usuários, o Vendas inclui 6 e o Escala inclui 10.
Sim. Cada número adicional de WhatsApp custa R$ 197/mês.
O plano Escala permite criar campanhas segmentadas com filtros, consentimento e relatórios. Os valores cobrados pela Meta por conversa não estão incluídos na mensalidade.
O plano mensal é flexível. No anual, a implantação de R$ 497 é isenta e você recebe 12 meses de uso pagando 10 mensalidades.
Sim. A implantação inclui onboarding guiado e treinamento da equipe, com suporte técnico contínuo.
Request a 15-minute demo and see how Duosis CRM organizes conversations and opportunities.
